Delete your Flighto data
Flighto has no accounts. You can have the data that belongs to your installation of Flighto deleted by email. We delete it within one month at the latest and let you know when it's done.
How to request deletion
- In Flighto, open My Flights → gear → About Flighto. Your installation ID (such as
anon:3f2b…) is at the very bottom. - Email it to iscoresport@gmail.com with the subject "Delete my data".
- We delete everything linked to that ID and confirm by email.
Deleting your data doesn't cancel a subscription. You cancel it in Google Play or the App Store.
What we delete
- On our server: your device's registration for notifications (installation ID, push token, platform, language, clock and appearance settings), your My Flights list, the data of your Live Activities and the links of the flights you share, your name included. A shared link ends right away.
- At RevenueCat, which manages the trial and the subscription for us: the record for your installation ID, including the purchase history (product, dates, price and currency, transaction identifiers).
Everything the app stores on your device, such as My Flights, your recent searches and your settings, is deleted when you delete the app.
What we keep, and for how long
- Server logs: Cloudflare deletes the technical log of each request to our server, which includes your IP address and installation ID, automatically after seven days at most.
- Trial marker: so that nobody gets the free trial again by reinstalling, we keep a marker that a device has had it, for as long as we offer a trial. On Android it is a check value derived from the Android ID (HMAC) from which the ID cannot be recovered; on iPhone it is two bits stored by Apple. After three days it is no longer linked to your installation ID.
- Purchases: payment is handled by Google Play and the App Store, which keep their purchase records under their own rules. We cannot delete them.
- Your email: we delete your request once it is settled, unless a statutory retention period applies.
If you no longer have the app
Without the installation ID we cannot match any data on our server or at RevenueCat to you. Your device's registration on our server is removed as soon as Google or Apple report its push token as invalid.
All data the app processes is described in the Privacy Policy.